We won't leave you out in the rain
Service and after-sales support
You have your new soldering system but a problem pops up. This is when good advice is often expensive -- but not with us. Whether the problem can be solved over the phone or it requires a service call or onsite repair -- with epm, you have a commitment to quality. Also after the system has been installed.
We tutor our partners regularly in order to maintain the highest level of technical know-how around the globe. In addition, support is available to you directly from epm.
- Free support by phone
- Trained field representatives
- Trained local representatives
- Preventive maintenance procedures
- Annual maintenance procedures
- Maintenance contracts
- Quick, competent help during emergencies
- Higher machine availability
- More stable processes