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We won't leave you out in the rain

Service and after-sales support

You have your new soldering system but a problem pops up. This is when good advice is often expensive -- but not with us. Whether the problem can be solved over the phone or it requires a service call or onsite repair -- with epm, you have a commitment to quality. Also after the system has been installed.

We tutor our partners regularly in order to maintain the highest level of technical know-how around the globe. In addition, support is available to you directly from epm.

Our accomplishments

  • Free support by phone
  • Trained field representatives
  • Trained local representatives
  • Preventive maintenance procedures
  • Annual maintenance procedures
  • Maintenance contracts

Your advantages

  • Quick, competent help during emergencies
  • Higher machine availability
  • More stable processes